Hi are you or have you logged in via a web browser or the IDMobile app?  Try one or the other to see if the problem still exists. 

Joe 😃

Hello ​@Shahzada 

Thank you for getting in touch. 

We are sorry to hear you are not able to view your bills. 

Is this on a browser or the iD Mobile app? Have you tried another device?

Natalie 

App

I have tried it logging out and in bit it still give problem, I should mention that in my other account it's working only for this account it's not as I have two accounts with id mobile.

Hi ​@Shahzada 

Sorry to hear that you’re having trouble viewing your bills.

Could you please try logging in using the link below to see if you can access and view your bills?

https://my.idmobile.co.uk/login

Michael Z

Hi ​@Shahzada 

Sorry to hear that you’re having trouble viewing your bills.

Could you please try logging in using the link below to see if you can access and view your bills?

https://my.idmobile.co.uk/login

Michael Z

Yes,, here it's working, so what could be the problem in app ?

Hi there ​@Shahzada 

Could you maybe try the app now and let us know if it works? 

-Zubeida.

No in the app it's still not opening