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Community Member
Aug 31, 2026 7:06 AM UTC

can you tell me why my bill is over my plan please

Why is my plan over my amount plzĀ 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    Sep 5, 2026 4:55 PM UTC

    Hi ​@Bev132,

    Ā 

    I've just sent you a private message to help get this sorted.
    Ā 
    To find it, click your profile picture in the top-right corner and select ā€˜Private Messages’.
    Ā 
    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overviewĀ 
    Ā 
    We'll speak to you there.
    Ā 
    Thanks,
    Ā 
    Gemma M
    The iD Mobile Social Media Team

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