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New Contributor
September 25, 2026
Question

cancel contract

My contract is due to end in 2 days how do I cancel this so it does not renew?

    5 replies

    iD Mobile Employee
    September 25, 2026

    Hi ​@anisha.girach 

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile M

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    September 25, 2026

    I checked no message has been received

    New Contributor
    September 26, 2026

    Hello, can someone please get in touch with me to cancel my contract I have provided my details 

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    September 28, 2026

    Hi ​@anisha.girach,

     

    Thanks for letting us know.

     

    We can see that the private chat is already active. We’ll respond to you there as soon as possible and continue assisting you privately.

     

    Regards,


    Gemma M
    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.