Skip to main content
CharlottePhone
Community Member
Community Member
March 28, 2026
Question

cancelled in error

  • March 28, 2026
  • 1 reply
  • 12 views

Hi I’ve cancelled the wrong contract, pls can you reinstate! 

    1 reply

    Hosai W
    iD Mobile Employee
    iD Mobile Employee
    March 28, 2026

    Hi ​@CharlottePhone,

    Thank you so much for getting in touch, I'm sorry to hear that you disconnected the incorrect the account.
    If the account is disconnected already, we are unable to get this activated again however if this is still active and pending a disconnection, we can then get this cancelled.

    Thanks,
    Hosai

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.