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Question

cannot find my mobile number

  • April 15, 2026
  • 1 reply
  • 5 views
A
Community Member

I am currently paying for a phone but have lost the sim and dont know its number to get help all I know is the amount I am paying what can I do to put this right ? I need to be able to register on the app for help and I cant as I need the number to do so 

1 reply

Hosai W
iD Mobile Employee
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  • Hosai W
  • iD Mobile Employee
  • April 15, 2026

Hi ​@ausnik2309 ,


I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.
 

Thanks,
Hosai

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