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Community Member
April 15, 2026
Question

cannot find my mobile number

  • April 15, 2026
  • 1 reply
  • 12 views

I am currently paying for a phone but have lost the sim and dont know its number to get help all I know is the amount I am paying what can I do to put this right ? I need to be able to register on the app for help and I cant as I need the number to do so 

    1 reply

    Hosai W
    iD Mobile Employee
    iD Mobile Employee
    April 15, 2026

    Hi ​@ausnik2309 ,


    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.
     

    Thanks,
    Hosai

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