Community Member

cannot pay bill till 18th as requested

hi I've recently moved my phone bill to the 18th and I've still been charged yesterday why is this?

iD Mobile Employee

Hi @adamtheblues8

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Zandile M

The iD Mobile Team

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