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Community Member
September 11, 2026

cannot pay bill till 18th as requested

  • September 11, 2026
  • 1 reply
  • 4 views

hi I've recently moved my phone bill to the 18th and I've still been charged yesterday why is this?

 

    1 reply

    iD Mobile Employee
    September 11, 2026

    Hi ​@adamtheblues8 

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile M

    The iD Mobile Team

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