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Question

cant get through to pay bill

  • August 21, 2026
  • 1 reply
  • 4 views

Need someone to contact me

1 reply

Decembersangel72
Gold Contributor
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Hi ​@MartinTB1982 
 

Your best option is to contact an advisor via Live Chat to discuss this (The Live Chat team are available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday and Sunday) :-

 https://www.idmobile.co.uk/live-chat

When you contact the Live Chat :-

Type ‘talk to a person’ in the dialogue box and this will bypass the unhelpful chatbot. 

Please be patient as the agents handle a few conversations at any one time so there will be a delay in connecting with an available agent and also any replies to your query.
 

You can also contact iD Mobile by sending a private message via their Socials (Facebook, X or Instagram)  

iD Mobile social media accounts:-


or email socialqueries@idmobile.co.uk.

Good luck x


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  • iD Mobile Employee
  • August 22, 2026

Hi ​@MartinTB1982 

 

Thank you for getting in touch with us. 

 

Please send us a private message via our socials (Facebook or Instagram) so that we can assist you.

 

Thank you,

 

Zandile M

The iD Mobile Team