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Community Member
May 24, 2026

cant login to app, can login online. cant alter spend cap online only on the app

As title, can’t login via the app it gets stuck in a loop of me putting in my password and then going back to login page

 

i I need to adjust my spend cap which I don’t think is possible via online site only on the app

    1 reply

    iD Mobile Employee
    May 24, 2026

    Hi ​@Henzirxn 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.