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Question

cant open latest bill

  • September 19, 2025
  • 5 replies
  • 87 views
T
New Contributor

Hi,

 

can’t open my latest bill that was generated yesterday, tried the app and website but get error

 

    5 replies

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • September 19, 2025

    Hi there ​@trevorhayward, have you tried via both the iD Mobile app and website please?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    T
    New Contributor
    • trevorhayward
    • Author
    • New Contributor
    • September 19, 2025

    Yes I tried both, I did state that in my original post 

    S
    New Contributor
    • supersoul
    • New Contributor
    • September 21, 2025

    I also have this on two accounts and have tried web/app to fix it. Seems to have been going on for a few months….

    G
    New Contributor
    • Gadget
    • New Contributor
    • September 21, 2025

    I’m seeing this too for my most recent bill - on both the app and the website.

    Siân W
    iD Mobile Employee
    Forum|alt.badge.img+19
    • Siân W
    • iD Mobile Employee
    • September 22, 2025

    Sorry to hear this, our team will be working on this. Please can you try again in 48 hours?

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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