Skip to main content
Community Member
June 24, 2026
Question

cant use my spend cap

  • June 24, 2026
  • 1 reply
  • 18 views

Why cant I use my phone bill to buy a game on my xbox? 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    June 25, 2026

    Hi ​@Dcava1309,

     

    Unfortunately, iD Mobile doesn't currently support purchases through carrier billing, which means you can't charge Xbox games, subscriptions or other digital content directly to your iD Mobile bill.

     

    To make purchases on Xbox, you'll need to use an alternative payment method such as a debit card, credit card, PayPal, or a Microsoft/Xbox gift card.

     

    We're sorry for any disappointment caused.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.