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Question

cant use my spend cap

  • June 24, 2026
  • 1 reply
  • 10 views

Why cant I use my phone bill to buy a game on my xbox? 

1 reply

Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • June 25, 2026

Hi ​@Dcava1309,

 

Unfortunately, iD Mobile doesn't currently support purchases through carrier billing, which means you can't charge Xbox games, subscriptions or other digital content directly to your iD Mobile bill.

 

To make purchases on Xbox, you'll need to use an alternative payment method such as a debit card, credit card, PayPal, or a Microsoft/Xbox gift card.

 

We're sorry for any disappointment caused.

 

Regards,

 

Gemma M

The iD Mobile Social Media Team