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Community Member
Jun 22, 2026 9:45 AM UTC
Question

cap

I reached my cap, increased it but am still unable to make calls

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
Jun 23, 2026 10:03 AM UTC

Hi ​@Charger,

Thank you for getting in touch with us, please could you try to restart the handset after the CAP limit was adjusted.

Thanks,
Hosai


 

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