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Community Member
Jun 22, 2026 9:49 AM UTC
Question

cap increase but won’t allow calls

Message I’ve reached my cap limit so can’t make calla. Increased cal limit but still can’t make calls. Why?

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
Jun 23, 2026 10:07 AM UTC

Hi ​@Charger,

Thank you for reaching out to us, please try restarting the handset once the change was done in the app.

Thanks,
Hosai

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