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Community Member
July 24, 2026
Question

change contract

  • July 24, 2026
  • 2 replies
  • 15 views

I would like to lower my contract to a cheaper contract. I do not need this much data and it's too expensive. Please let me know how I do this or I will have to cancel and leave.

    2 replies

    Geluk
    Silver Contributor
    Silver Contributor
    July 24, 2026

    Progress via CHAT PAGE, not here😃

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    July 24, 2026

    Hi ​@lucacahen,

     

    I'm sorry to hear that your current plan is no longer meeting your needs.


    To see what options may be available to reduce your monthly cost or move to a plan that's better suited to your usage, please contact our Sales Team via Live Chat: https://www.idmobile.co.uk/live-chat


    They'll be able to review your account and discuss any available options with you.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.