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Question

change contract

  • July 24, 2026
  • 2 replies
  • 12 views

I would like to lower my contract to a cheaper contract. I do not need this much data and it's too expensive. Please let me know how I do this or I will have to cancel and leave.

2 replies

Geluk
Silver Contributor
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  • Silver Contributor
  • July 24, 2026

Progress via CHAT PAGE, not here😃


Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • July 24, 2026

Hi ​@lucacahen,

 

I'm sorry to hear that your current plan is no longer meeting your needs.


To see what options may be available to reduce your monthly cost or move to a plan that's better suited to your usage, please contact our Sales Team via Live Chat: https://www.idmobile.co.uk/live-chat


They'll be able to review your account and discuss any available options with you.

 

Regards,

 

Gemma M

The iD Mobile Social Media Team