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Community Member
Oct 29, 2026 9:15 AM UTC
Question

Change dirdxt debit

I need to change my direct debit details on a number attached to my account - how do you actually speak to someone?

    1 reply

    Marquerita T
    iD Mobile Employee
    iD Mobile Employee
    Oct 30, 2026 6:08 PM UTC

    Hi ​@Becks1980.

     

    Thank you for your post. You can easily update your Direct Debit details through the iD Mobile app or by logging into your online account.

     

    Just follow these simple steps:

    • Log in to the iD Mobile app or My Account.
    • Go to the Billing section.
    • Under Manage my Direct Debit, click on Manage my details to make the necessary changes.

     

    For your security, please don’t share personal or account details in this thread.

     

    Thanks,

    Marquerita

    The iD Mobile Team

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