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Community Member
April 9, 2026

change my direct debit

  • April 9, 2026
  • 1 reply
  • 46 views

Please change my direct debit 🙏 

    1 reply

    Lamiya C
    iD Mobile Employee
    iD Mobile Employee
    April 11, 2026

    Hi ​@Wiosna ,

     

    I’m really sorry for the hassle, I understand you just want to get your Direct Debit updated quickly and smoothly.
     

    You can change your Direct Debit details easily using one of the following options:

    • Log in to your iD Mobile account or app
    • Go to Billing / Payment settings
    • Select Manage Direct Debit and update your new bank details
    • Save and confirm the changes
     

    If you’re unable to access your account, please try:
    • Clearing your browser cache or using a different device/browser
    • Using the iD Mobile app instead of the website
    • Resetting your password if needed
     

    Once updated, please allow a short time for the change to take effect before your next billing date.

     

    Lamiya

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