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Community Member
September 5, 2026

change my payment date

  • September 5, 2026
  • 1 reply
  • 7 views

hello can i change my payment date ? 

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    September 9, 2026

    Hi ​@sauchie

     

    Thank you for reaching out.

     

    Yes, you can change your payment date through the iD Mobile app, provided the option is available on your account.

     

    To change your payment date:

    1. Open the iD Mobile app and sign in.
    2. Select your mobile number.
    3. Go to Bills or Billing.
    4. Select Payments or Payment Details.
    5. Select Change Payment Date.
    6. Choose your preferred payment date from the available options.
    7. Follow the on-screen instructions to confirm the change.

    Please note that changing your payment date may result in your next bill being higher than usual, as your billing cycle may need to be adjusted to cover additional days.

     

    Owethu