Change ownership of line and account

Hi ​@Jameswh33, 

Thanks for getting in touch I understand why you’d want to separate that line for your son.

I do need to be clear here: iD Mobile doesn’t currently support a Change of Ownership process, so we’re unable to transfer a single line from your account into another person’s name or billing responsibility.

📌 What this means in practice:

• Your son can’t take over the existing line on your account
• We also can’t internally move the number to a new account
• iD Mobile systems don’t support internal number or ownership switches between accounts

🔄 What can be done instead:

Your son would need to:

• Take out a new iD Mobile contract in his own name
• A new number with that new connection will be provided

If keeping the existing number is important, you could explore porting it out using a PAC code, and port back in via the new account. 

Owethu