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Community Member
April 21, 2026

Change ownership of line and account

  • April 21, 2026
  • 1 reply
  • 68 views

Hi,

I have three lines on my account. I need to change one of the lines so my son now pays for it himself

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    April 21, 2026

    Hi ​@Jameswh33

     

    Thanks for getting in touch I understand why you’d want to separate that line for your son.

     

    I do need to be clear here: iD Mobile doesn’t currently support a Change of Ownership process, so we’re unable to transfer a single line from your account into another person’s name or billing responsibility.

     

    📌 What this means in practice:

    • Your son can’t take over the existing line on your account
    • We also can’t internally move the number to a new account
    • iD Mobile systems don’t support internal number or ownership switches between accounts

    🔄 What can be done instead:

    Your son would need to:

    • Take out a new iD Mobile contract in his own name
    • A new number with that new connection will be provided

    If keeping the existing number is important, you could explore porting it out using a PAC code, and port back in via the new account. 

     

    Owethu