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New Contributor
May 18, 2026
Question

Changed plans but they are still charging me for both

Changed plans from 8473 to 1914 but they are still charging me for both

    1 reply

    iD Mobile Employee
    May 19, 2026

    Hi ​@edmenro 

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile m

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.