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Changed to a new address (need my monthly bill to show new address not old one)

  • June 1, 2026
  • 1 reply
  • 5 views
R
Community Member

Hi, I just changed my address to my new residence. However, my bill just came out because it's the first of the month. But, I need the new bill to be in my new address and not my old one (for proof of my new address). 

Is it possible for this to happen.

    1 reply

    Z
    iD Mobile Employee
    Forum|alt.badge.img+9
    • Zandile M
    • iD Mobile Employee
    • June 2, 2026

    Hi ​@RandomKel 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile m 

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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