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Community Member
NannyKazzy
Community Member
September 22, 2026

changes in billing periods

Why do you change my bulling period? My monthly bill is ~£29 but this month it’s ~£44 because it appears you are billing me for part of October. This isn’t the first time this has happened. 

1 reply

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
September 22, 2026

Hi ​@NannyKazzy ,

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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