Changing plan, minimum term contract?

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Im at the end of my contract but there are no upgrade deals i want. if i change my plan is this still on a rolling basis or is it a new minimum term? it doesnt state any info when I go to change.

Thanks

Gemma M

iD Mobile Employee

Hi @Hmc12345,

Thanks for getting in touc, I am so sorry to hear of the issues that you are experiencing with your upgrade.

For advice on changing your plan and whether any available options would place you into a new minimum term, we'd recommend contacting our Sales Team directly.

They'll be able to review the plans available to you and explain any associated contract terms before you make any changes.

You can contact them via Live Chat here: https://www.idmobile.co.uk/live-chat

We hope they're able to find an option that suits your needs.

Regards,

Gemma M

The iD Mobile Social Media Team

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