My Sim Plan 30 gb monthly 7 pound. But this months you charg 43 pound..and deactivated my sim. .Than i pay 43 pound and active my sim...now i want konw why my sim bill increase and i want refund my money.
+22Hi there
Does your bill not show why you have these additional charges?
Either via the app or online portal → Bills → View previous bills
+25
Have you checked your bill itself to see what the extra charges may be for?
Have you upgraded to the £7 plan recently?
Tom
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