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Community Member
Soman abid
Community Member
May 19, 2026

charge me extra money on last bill

  • May 19, 2026
  • 1 reply
  • 6 views

Hello, I hope you are well. I just wanted to ask about my last transaction. My usual bill is around £46 something, but last time I was charged £77. Could you please explain why I was charged this much extra?

    1 reply

    Hosai W
    iD Mobile Employee
    Hosai W
    iD Mobile Employee
    May 19, 2026

    Hi ​@Soman abid,
     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.
     

    Thanks,
    Hosai

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