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charge me extra money on last bill

  • May 19, 2026
  • 1 reply
  • 5 views
S
Community Member

Hello, I hope you are well. I just wanted to ask about my last transaction. My usual bill is around £46 something, but last time I was charged £77. Could you please explain why I was charged this much extra?

1 reply

Hosai W
iD Mobile Employee
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  • Hosai W
  • iD Mobile Employee
  • May 19, 2026

Hi ​@Soman abid,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.
 

Thanks,
Hosai

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