Skip to main content
Question

charged double most months

  • May 7, 2026
  • 1 reply
  • 4 views
A
Community Member

anyone having problems with there bills i keep getting tex ti oay so i do but im. oticing im payong twice a month do t no how i dint notice erlia some months i pay late but when looking back its not that it shows me paying twice one at time off due date and another a week erli as i usuly pay late or erli but its then not felected next time so im giving them double everymonth for no reason and nothing is been said or done and no one will speak to me about this 

    1 reply

    Gemma M
    iD Mobile Employee
    Forum|alt.badge.img+9
    • Gemma M
    • iD Mobile Employee
    • May 7, 2026

    Hi ​@Amynutton,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement