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Community Member
Ankitmatey
Community Member
June 26, 2026

charged extra for this month

I haven’t use any extra data nor I had any international call then also I have been overcharged for the previous month   And for the upcoming month it’s showing me £20+ to pay. Can you just sort this and let me know why you are charging me extra. 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    June 26, 2026

    Hi ​@Ankitmatey,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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