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New Contributor
September 4, 2026
Question

charged for eu roaming

  • September 4, 2026
  • 2 replies
  • 16 views

Hi I have just returned from Spain and my bill has added £37.50 for EU roaming when it said it was included? Also I capped my spending to £50, and it allowed £70 to be charged? 

Thanks

Kerry 

    2 replies

    New Contributor
    September 6, 2026

    Hi I thought someone would reply to me? Please can you respond or is there some other way of getting a issue sorted? Thanks Kerry 

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    September 9, 2026

    Hi ​@Kerrypboyle,

     

    I've just sent you a private message to help get this sorted.
     
    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
     
    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 
     
    We'll speak to you there.
     
    Thanks,
     
    Gemma M
    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.