New Contributor

charged for eu roaming

2 replies
32 views

Hi I have just returned from Spain and my bill has added £37.50 for EU roaming when it said it was included? Also I capped my spending to £50, and it allowed £70 to be charged?

Thanks

Kerry

K

KerrypboyleAuthor

New Contributor

Hi I thought someone would reply to me? Please can you respond or is there some other way of getting a issue sorted? Thanks Kerry

Gemma M

iD Mobile Employee

Hi @Kerrypboyle,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

We'll speak to you there.

Thanks,

Gemma M
The iD Mobile Social Media Team

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