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Community Member
Evilone
Community Member
August 27, 2026

charged for extra minutes on an unlimited minutes plan

I’m on a plan with unlimited minutes and have a charge for extra minutes outside of my plan. Which is pretty crazy aside made very few calls. Can anyone explain this?

1 reply

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
September 2, 2026

Hi ​@Evilone 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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