Hi Olalekan,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

No I haven’t gotten any messages. I’ve just checked. 

Please could you check again as this does take time to arrive.

-Hosai

Hello no one is responding to me after asking for my details privately. I don’t understand what is going on. I need my money back. Can someone say something? This is poor customer care service tbh

Hi ​@Olalekan, 

I can confirm that we have responded to your message. 

Kindly please check your inbox. 

​​​​​​​-Anneline