my contract had ended and was cancelled a long time ago, so why have i still been getting charged? im not paying for something that has been cancelled and reached the contracts end. you have still been charging me and have sent my bill to a debt collector but there is no contract anymore. I'm not paying for it. Your getting nothing from me because the contract had ended and the plan was terminated. You have been charging me when you should not have been.
Charged without a contract.
+26Read the terms and conditions of the contract you agreed to. Your agreement never ends unless you provide iD Mobile with 30 days notice or port out the number to a different network.
+26Do you have proof? You’ll probably need it.
+8Hi
I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
We'll speak to you there.
Thanks.
Gemma M
The iD Mobile Social Media Team
Log in to the iD Community
Not a member yet? Create an account
Social Login
Sign in with iD Mobileor
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.
