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Question

charges

  • September 22, 2025
  • 3 replies
  • 16 views
B
New Contributor

Why have I been charged a mms when I only sent 2 text messages to the number, no emoji or picture and the recipient is also using an I phone?

    3 replies

    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • September 22, 2025

    Hi ​@Bfbbuggy  do you both have iMessage enabled? Was it a particularly long text?

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    B
    New Contributor
    • Bfbbuggy
    • Author
    • New Contributor
    • September 22, 2025

    Hi 

    yes weve both got i messages the longest text was 23 words.  its never happened before neither of us gave changed network or phones 

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • September 23, 2025

    Hi there ​@Bfbbuggy, sorry to hear that. Was this phone number a mobile number of a friend/family member, or a business number?

     

    Thanks,

    Tyler

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