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Question

charges

  • September 22, 2025
  • 3 replies
  • 14 views

Why have I been charged a mms when I only sent 2 text messages to the number, no emoji or picture and the recipient is also using an I phone?

3 replies

Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • September 22, 2025

Hi ​@Bfbbuggy  do you both have iMessage enabled? Was it a particularly long text?


  • Author
  • New Contributor
  • September 22, 2025

Hi 

yes weve both got i messages the longest text was 23 words.  its never happened before neither of us gave changed network or phones 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 23, 2025

Hi there ​@Bfbbuggy, sorry to hear that. Was this phone number a mobile number of a friend/family member, or a business number?

 

Thanks,

Tyler