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New Contributor
September 22, 2025
Question

charges

  • September 22, 2025
  • 3 replies
  • 21 views

Why have I been charged a mms when I only sent 2 text messages to the number, no emoji or picture and the recipient is also using an I phone?

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    3 replies

    Siân W
    iD Mobile Employee
    iD Mobile Employee
    September 22, 2025

    Hi ​@Bfbbuggy  do you both have iMessage enabled? Was it a particularly long text?

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    BfbbuggyAuthor
    New Contributor
    September 22, 2025

    Hi 

    yes weve both got i messages the longest text was 23 words.  its never happened before neither of us gave changed network or phones 

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    September 23, 2025

    Hi there ​@Bfbbuggy, sorry to hear that. Was this phone number a mobile number of a friend/family member, or a business number?

     

    Thanks,

    Tyler

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