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charges for roaming

  • July 23, 2026
  • 1 reply
  • 8 views

Good afternoon 

 

I have got extra charges on my account for roaming in Egypt I’m not disputing the charges just I’m unable to pay these charges on the date it is advised 

 

is there anyway I could move the date to pay by so I don’t have my data switched off? 
 

kind regards 

Chris 

1 reply

Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • July 24, 2026

Hi ​@Chris01Davies,

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

 

We'll speak to you there.

 

Thanks,

 

Gemma M

The iD Mobile Social Media Team