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Bethanydavis13
Community Member
January 8, 2026
Solved

charging me thrice over??

  • January 8, 2026
  • 1 reply
  • 35 views

Firstly, you don’t have even one way to actually speak to a person???? Secondly I’ve been charged 3 times and it’s not showing in my credit appropriately either 

    Best answer by MZone

    Probably best to resolve this issue by using the iD online Live Chat service, to speak to a customer adviser ​@Bethanydavis13     

    The advisers work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.

    1 reply

    MZone
    Platinum 
Contributor
    MZoneAnswer
    Platinum 
Contributor
    January 8, 2026

    Probably best to resolve this issue by using the iD online Live Chat service, to speak to a customer adviser ​@Bethanydavis13     

    The advisers work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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