New Contributor

complaint resolved on 29th September but no refund

I had two bills in error, and been paying two bills for 6 months.

Got sorted and said £60 refund would be processed on 29th September, no refund in my bank and cannot see a credit on my account.

iD Mobile Employee

Hi @Laurajayjay18

Thanks for getting in touch.

I can see you have posted a separate thread regarding this issue.

To avoid delays, we will continue to assist you from there.

Thanks,

Natalie

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