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contract

  • September 23, 2025
  • 1 reply
  • 7 views

Good morning 

I want to change my plan and transfer my number to another provider, but I can't because I have to pay a high termination fee. Please let me know when I can do this free of charge.

1 reply

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 24, 2025

Hi there ​@Kwarciany, when you’re eligible to plan change/upgrade for free, this will show on the app. The app should currently show you your earliest upgrade date already.

 

Thanks,

Tyler