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Community Member
Ensign_dave
Community Member
Oct 26, 2026 9:54 PM UTC

contract

Not a fan of iD Mobile. Been on a 24 month contract that has passed and not heard a thing. Is this normal?

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    Oct 27, 2026 5:56 PM UTC

    Hi ​@Ensign_dave,

     

    Could you elaborate a little more on what you mean?

     

    If your 24-month contract has ended, it's normal for the plan to continue on a rolling monthly basis unless you choose to upgrade, change your plan, or leave iD Mobile. We do send communications about end-of-contract options, but we'd need a bit more information to understand what issue you're referring to.

     

    For your security, please don't post any personal or account information such as your mobile number, account number, email address, or payment details, as this is a public forum.


    Regards,


    Gemma M
    The iD Mobile Social Media Team

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