contract ending soon

Hi ​@Malcolm Astle 

Thank you for getting in touch with us. 

I can confirm that once your 24-month minimum term ends on 31st May, your contract with iD Mobile will automatically continue on a rolling monthly basis unless you choose to make changes.

This means you would continue to be billed at your current monthly rate of £30.84 for the same plan (25GB data, unlimited minutes, and unlimited texts) unless you take action to change it.

If you would prefer a lower-cost plan or reduced allowances, you do not need to cancel your number or leave iD Mobile. You can:

Switch to a SIM-only plan that better suits your usage
Downgrade to a cheaper plan after your contract ends
Or continue on the rolling plan temporarily while you decide

There is no need to wait until after 31st May to make changes you can explore and switch plans at any time near the end of your contract without losing your number.

Thank you,

Zandile m 

The iD Mobile Team 

Thank you. I would like to Downgrade to a cheaper plan after your contract ends but the only options I see when clicking Change my plan are £29.99a month and £31.99a month.

Hi  ​@Malcolm Astle ,

Are you looking for a phone deal or a SIM only deal?

-Michael Z