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Community Member
Sep 30, 2026 2:15 PM UTC
Question

Could you send me the remaining balance I still need to pay for the phone?

Could you send me the remaining balance I still need to pay for the phone?

    3 replies

    Marquerita T
    iD Mobile Employee
    iD Mobile Employee
    Oct 2, 2026 1:11 PM UTC

    Hi ​@Raimondas.

     

    Thank you for your post. So that we can review your account and let you know the remaining balance for your phone, please contact us directly via live chat: https://www.idmobile.co.uk/live-chat and we'll be happy to help.

     

    Thanks,

    Marquerita

    The iD Mobile Team

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    New Contributor
    Oct 21, 2026 9:47 AM UTC

    I want to pay my balance 

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    Oct 23, 2026 11:20 AM UTC

    Hi ​@Tw2000, 

     

    You can easily make payments through the automated phone service as we are unable to take payments on a Live chat.


    Just dial 0333 003 0001, 0333 003 7777 from your iD Mobile phone, and select option 2, then option 1 to make a payment. Enter the amount you’d like to pay and then enter your card details. Both of the above options are quick and secure, and can be done without having to speak to anyone.


    Alternatively, if you don't have access to the ID Mobile number you can dial 03330030001 to make your manual payment. The above options are quick and secure and can be done without having to speak to anyone.

     

    Owethu