Hey there ​@Susanm73, are you on a handset contract or SIM only contract please?

Is this the first month you’ve noticed the extra £4.00?

Thanks,

Tyler

How can I see what my current additional charges are?

Still waiting for a reply

Hi ​@BramcoteMoor,

You will not be able to view your additional out of plan charges on the account until the new bill generates. I have sent you a private message as well if you wish to have this looked into.
 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
 

I'll speak to you there.

Thanks,
Hosai

BramcoteMoor,
Start your own thread; bad form to piggyback on others posts.