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SarahJJ
New Contributor
New Contributor
Dec 16, 2025 8:44 PM UTC
Question

Currys voucher not received

I ordered a SIM only contract in June 2025 which had a promotion to get a £50 gift voucher. I still haven't received this nearly 6 months later. When will it be delivered?

    1 reply

    Lamiya C
    iD Mobile Employee
    iD Mobile Employee
    Dec 18, 2025 12:05 PM UTC

    Hi ​@SarahJJ ,

     

    I completely understand your frustration at not receiving your £50 gift voucher for the SIM-only promotion you ordered in June 2025. I’m really sorry for the delay.
     

    To get this resolved quickly, please visit your nearest Currys store, where a trained team member will be able to assist you with your request.

    Please bring any relevant details, such as your account information, so they can help you efficiently.

    Lamiya

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