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data add on charged

  • June 22, 2026
  • 1 reply
  • 5 views

  • Community Member

I’m unsure as to why I’ve got a data add on for £30 on my bill when I have unlimited data.

1 reply

Hosai W
iD Mobile Employee
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  • iD Mobile Employee
  • June 23, 2026

HI ​@Ob34,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.
 

Thanks,
Hosai