Community Member

data add on charged

I’m unsure as to why I’ve got a data add on for £30 on my bill when I have unlimited data.

iD Mobile Employee

HI @Ob34,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

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