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Question

Data add-on started too earliy

  • July 15, 2026
  • 1 reply
  • 3 views

I accidentally just bought £5 worth of data for Montenegro to begin now. I did not want it to start until 8am tomorrow morning. Please can you delay the start of my 24 hours. Either this or cancel it and I will purchase it again in the morning 

1 reply

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  • iD Mobile Employee
  • July 15, 2026

Hi ​@Lizzymonds03 

 

Thanks for getting in touch.

I'm sorry, but we're unable to delay the start time of a data add-on or cancel and refund it once it has been purchased. This is in line with our Terms and Conditions.

 

Thank you,

 

Zandile m

The iD Mobile Team