Data add-on started too earliy

1 reply
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I accidentally just bought £5 worth of data for Montenegro to begin now. I did not want it to start until 8am tomorrow morning. Please can you delay the start of my 24 hours. Either this or cancel it and I will purchase it again in the morning

Z

Zandile M

iD Mobile Employee

Hi @Lizzymonds03

Thanks for getting in touch.

I'm sorry, but we're unable to delay the start time of a data add-on or cancel and refund it once it has been purchased. This is in line with our Terms and Conditions.

Thank you,

Zandile m

The iD Mobile Team

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