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Charisse Heydon
Community Member
Community Member
September 16, 2026
Question

data on the contract is too liw we requested 100GB not 10GB

We had signed up for 100gb deal not 10 gb. The data is far too low we have never had such a low contract deal. 

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
September 17, 2026

Hi ​@Charisse Heydon,

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.
 

Thanks,
Hosai

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