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Charisse Heydon
Community Member
Community Member
September 16, 2026
Question

data on the contract is too liw we requested 100GB not 10GB

  • September 16, 2026
  • 1 reply
  • 12 views

We had signed up for 100gb deal not 10 gb. The data is far too low we have never had such a low contract deal. 

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
September 17, 2026

Hi ​@Charisse Heydon,

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.
 

Thanks,
Hosai

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