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Data roaming in corfu

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Hi,

I'm currently on holiday in Corfu (Greece) and will be here until 3/08/26 - how does data roaming work please charges wise?
I’ve ensured my spend cap is at £5 as last year it automatically connected me to an Albanian network and I was charged.
I am using Cosmote which is Greece and also ensured I did this manually and turned off automatic network selection.

Gemma MAnswer

iD Mobile Employee

Hi @LucylooT,

Thanks for getting in touch.

As Greece is an inclusive roaming destination, you can use your UK allowance while you're there. To help prevent any unexpected roaming charges, we'd recommend setting your bill cap to £0.00 before using your phone abroad.

To do this:

Log in to the iD Mobile app or your online account.
Go to Bills.
Select Manage Bill Cap.
Set your bill cap to £0.00.

As you've experienced your phone connecting to Albania previously, we'd also recommend keeping Automatic Network Selection turned off and manually connecting to one of our roaming partners in Greece:

Cosmote
Vodafone Greece
Nova

This will help reduce the risk of your phone connecting to a non-inclusive network near the border.

The only time charges should apply in Greece is if your phone accidentally connects to a non-inclusive roaming partner, or if you're using your phone on a ship, ferry or cruise, as these often use satellite networks which aren't covered by inclusive roaming.

We hope you have a fantastic holiday!

Regards,

Gemma M

The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Geluk

Silver Contributor

Go to id’s main webpages [not a Community Forum], search for ROAMING.😄

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Gemma MAnswer

iD Mobile Employee

Hi @LucylooT,

Thanks for getting in touch.

As Greece is an inclusive roaming destination, you can use your UK allowance while you're there. To help prevent any unexpected roaming charges, we'd recommend setting your bill cap to £0.00 before using your phone abroad.

To do this:

Log in to the iD Mobile app or your online account.
Go to Bills.
Select Manage Bill Cap.
Set your bill cap to £0.00.

As you've experienced your phone connecting to Albania previously, we'd also recommend keeping Automatic Network Selection turned off and manually connecting to one of our roaming partners in Greece:

Cosmote
Vodafone Greece
Nova

This will help reduce the risk of your phone connecting to a non-inclusive network near the border.

The only time charges should apply in Greece is if your phone accidentally connects to a non-inclusive roaming partner, or if you're using your phone on a ship, ferry or cruise, as these often use satellite networks which aren't covered by inclusive roaming.

We hope you have a fantastic holiday!

Regards,

Gemma M

The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

J

Janban

New Contributor

Does this apply to Zante please?

M

Marquerita T

iD Mobile Employee

Hi @Janban.

Yes, this does apply to Zante as well.

To ensure you don’t receive any out‑of‑plan charges while you’re there, please adjust your bill cap to £0 in your account settings before you travel. With the cap set to £0, you won’t be able to use any services that aren’t included in your plan, so you won’t incur unexpected charges.

If you’d like, our live chat team can also walk you through this:https://www.idmobile.co.uk/live-chat

Thanks,

Marquerita

The iD Mobile Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.