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Community Member
April 9, 2026
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Data rollover query

  • April 9, 2026
  • 3 replies
  • 156 views

So with data rollover 

Month one I only used 10 gb of my 40gb allowance 

Month two 30gb was rollovered so I had 70gb 

So Month three I know any unused  data from Month one doesn't rollover but If I haven't used any of my 40gb allowance from Month two does that rollover to Month three? I.e. I would have 80gb 

    Best answer by Owethu M

    Hi ​@Timbo69,

    I’m really sorry for any confusion around data rollover it can be a bit tricky, so I’ll break it down clearly for you.

     

    📊 How data rollover works on iD Mobile

    Data rollover only applies to unused data from your most recent month, and it can only be carried over once.

     

    📅 Using your example
    Month 1:

    • Allowance: 40GB
    • Used: 10GB
    • Unused: 30GB → rolls into Month 2 ✅


    Month 2:

    • Allowance: 40GB + 30GB rollover = 70GB

    Now, here’s the key part:

    👉 Any unused data from Month 1 (the 30GB rollover) will expire at the end of Month 2 if not used.

     

    Month 3:

    Only unused data from Month 2’s core allowance (40GB) can roll over.

    So if you didn’t use any of your 40GB in Month 2:

    • That 40GB will roll over into Month 3


    ✅ Final answer

    Yes — in your scenario:

    • Month 3 would give you:
    • 40GB (new allowance)
    • 40GB (unused from Month 2)

    👉 Total = 80GB

     

    ⚠️ Key rule to remember

    • Rollover data lasts 1 month only
    • You always use rollover data first
    • Any unused rollover data expires after that month

    Owethu

    3 replies

    MZone
    Platinum 
Contributor
    Platinum 
Contributor
    April 9, 2026

    Correct ✅ 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Owethu M
    iD Mobile Employee
    Owethu MAnswer
    iD Mobile Employee
    April 16, 2026

    Hi ​@Timbo69,

    I’m really sorry for any confusion around data rollover it can be a bit tricky, so I’ll break it down clearly for you.

     

    📊 How data rollover works on iD Mobile

    Data rollover only applies to unused data from your most recent month, and it can only be carried over once.

     

    📅 Using your example
    Month 1:

    • Allowance: 40GB
    • Used: 10GB
    • Unused: 30GB → rolls into Month 2 ✅


    Month 2:

    • Allowance: 40GB + 30GB rollover = 70GB

    Now, here’s the key part:

    👉 Any unused data from Month 1 (the 30GB rollover) will expire at the end of Month 2 if not used.

     

    Month 3:

    Only unused data from Month 2’s core allowance (40GB) can roll over.

    So if you didn’t use any of your 40GB in Month 2:

    • That 40GB will roll over into Month 3


    ✅ Final answer

    Yes — in your scenario:

    • Month 3 would give you:
    • 40GB (new allowance)
    • 40GB (unused from Month 2)

    👉 Total = 80GB

     

    ⚠️ Key rule to remember

    • Rollover data lasts 1 month only
    • You always use rollover data first
    • Any unused rollover data expires after that month

    Owethu

    Active Contributor
    April 19, 2026

    Really helpful explanation - thankyou