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Community Member
YOLLY
Community Member
September 23, 2026

data usuage for unlimited

  • September 23, 2026
  • 1 reply
  • 7 views

Abroad charges - I recently visited Kos (Greece) for 4 days.

I had 30g of date according to the roaming charges T&C.

 

But i have been charged £5, I have an unlimited plan. I did not use 30g of data. I used my phone a little to download a Spotify playlist and sent/received some family photos and short videos. Used maps a little. Its definitely not 30gb of data in 4 days worth.

Now im back how to I query this?

Also is my plan back to unlimited being in the uk?

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    September 23, 2026

    Hi ​@YOLLY,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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