Looking to upgrade or leave
Question
deals
+8Hi
We’re sorry to hear that you’re considering leaving us.
If you’re looking into upgrade options first, you can check your upgrade eligibility directly through the iD Mobile app or your online account by following these steps:
- Log in to the iD Mobile app or account online
- Go to “My Account”
- Select “Upgrade”
- Any available upgrade offers and plans will then be displayed
If you would prefer to discuss your options directly, our Sales Team can review the upgrades currently available to you and help find a plan that best suits your needs.
You can contact the Sales Team via:
- Live Chat through the iD Mobile website
- Or by calling 0800 049 0250
Owethu
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Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.
