Community Member

debt payment and contract cancellation

1 reply
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I have a debt to pay for a phone number I have with is mobile. I’d like to ensure this is payed and plan cancelled with no further payment due. I don’t know the number but I have the sim in my phone so I’m confused how I can pay and cancel. I’ve messaged before about this and was given my number but I has since forgotten.

iD Mobile Employee

Hi @Milligorton44,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

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