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Community Member
August 20, 2026
Question

Depth for non existing number

  • August 20, 2026
  • 1 reply
  • 19 views

Hello. I have a problem with a phone number that actually I am not using. So , I ordered a phone SIM and it didn’t arrived, so after few weeks I ordered a new SIM and it’s arrived. All this happed like a year ago. And from that time I am using this second SIM that arrived. And I never seen a first one that I ordered. And now I am receiving messages from LCS company about a bepth of £108. But I been paying for my today’s number all the time , every month. Also, I been calling to you before but now one helped us. So I just want to ask what I should do. Because actually I don’t want to pay for thinks that I am not even seen and using. 

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    August 23, 2026

    Hi ​@Marina14

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu