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Community Member
March 13, 2026
Question

direct debit

  • March 13, 2026
  • 1 reply
  • 76 views

Hi, I’ve started to pay my monthly bill and need to change the name on the direct debit to my own rather than my dads, please can you help me?

    1 reply

    iD Mobile Employee
    March 13, 2026

    Hi ​@sophiebrown899 

     

    You can change the details on the direct debit via the steps below.
     

    Method 1: Using the iD Mobile App

    Open the iD Mobile app.

    Log in to your account.

    Tap Bills.

    Tap Payments.

    Select Edit Direct Debit details.

    Enter your new bank account details.

    Tap Save, then Done.

     

    Method 2: Using the Website

    Go to my.idmobile.co.uk.

    Log in to your account.

    Go to Bills.

    Click Payments.

    Select Edit Direct Debit details.

    Enter the new bank details and save.

     

    Michael Z

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