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Question

DIRECT DEBIT

  • April 16, 2026
  • 1 reply
  • 6 views

When is my contract up with ID

 

1 reply

Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • April 16, 2026

Hi ​@K66ffy,

 

Thanks for your question!

 

As this is a public platform, we’re not able to access or check your account details from here.

 

You’ll receive an end-of-contract email around 30 days before your plan is due to finish, so keep an eye on your inbox for that.

 

In the meantime, you can check your contract end date anytime by logging into the iD Mobile app or your online account. Just head to your plan details and it should be listed there.

 

If you’re still unsure, you can also reach out to the Live Chat team by clicking here: https://www.idmobile.co.uk/live-chat, who’ll be happy to check this for you.

 

Hope that helps!

 

Regards,

 

Gemma M

The iD Mobile Social Media Team